FAQ
Frequently Asked Questions
Have questions about our snow removal services? Explore our FAQ page for all the answers you need to keep your property clear and safe this winter!
Yes, but we request that you park as close to your house as possible. This helps maximize the area our tractors can clear. We always leave a gap between the tractor and your vehicle to prevent damage. For more information, refer to our snow blowing guide.
Our snow removal services run from November 1st to April 15th.
We do not offer this service at this time.
Yes, but we will need to skip your driveway until a snow base develops. Packing down the snow is the responsibility of the homeowner.
We currently service Transcona, River East, East St. Paul, Steinbach, and Blumenort. Please refer to our service map for more details.
Yes, our tractors are safe for all driveway types, including sealed concrete, asphalt, interlocking pavers, and stamped concrete. Our blowers have plastic cutting edges to reduce the risk of damage, and our tractors apply less pressure than a typical vehicle.
We install snow stakes in late October and early November. They will be removed by early April as the ground softens. If you remove them earlier, please place them near your garage for collection during our rounds.
Our driveway sizes are based on how many cars comfortably fit in your driveway. If your drive doesn’t match any of the listed options on the form, please contact us and we’ll be happy to provide you a custom quote.
Walkway shoveling is not included by default. If you’d like this service, please select it on your estimate form or add it to your cart. Walkway crews operate separately from the tractor operators.
To avoid potential damage:
– Mark any obstacles on your driveway before the first snow event.
– Lower any raised paving stones so they are flush.
– Ensure grates or water shut-off valves are level with the driveway
If we cause damage, it will be logged and reported immediately. We will repair any damage in the spring. Please report the damage to our office with all necessary details. Items left on the driveway (e.g., downspouts, basketball nets, lights) are not covered.
No, our equipment is 90% quieter than conventional walk-behind snow blowers. Since our visits typically last under two minutes, you might not even notice we’re there!
Our operators are trained to safely clear within 6”-12” of driveway markers and 12”-16” of parked cars, garage doors, and buildings, including any overhangs. This ensures your property is serviced thoroughly while avoiding any potential damage.
When a significant storm is approaching, we’ll notify you by email with our service plan, including the scheduled dispatch time and whether our alert system will be activated. We’ll also provide updates throughout the storm to keep you informed.
2024-25 Snow Removal
Get Your Season Pass
Get ahead of winter’s worst—sign up for your Snow Clearing Season Pass today and keep your property pristine all season long!